Service Overview
For customers who rely on technology Managed Services is a way to ensure the technology you need to run your business is monitored 24x7x365 by a team of dedicated technicians, looking for issues and responding proactively when they occur. It is a suite of services from which you can pick and choose to find the mix of monitoring, remote and on-site troubleshooting, and cloud services that fits your requirements. Managed Services are implemented through a consultative approach designed to discover and address your needs. You get the attention and responsiveness of an in-house IT department, predictable IT support expenses, periodic reporting and review meetings, and the peace of mind that comes with knowing this critical aspect of your business is being managed by experts who care
Solutions We Offer
Managed IT
Remote monitoring and management for workstations, servers, and network devices. Managed IT is our foundational service which provides the basic level of support for all of your connected devices.
- 24×7 Monitoring of your network and devices
- Patch Management to ensure all of your devices are kept current with security updates and bug fixes
- Remote Support enables our technicians to connect to your devices for quick fixes
- Ticketing System to track all of your issues and ensure resolution of every request
- Rapid On-Site Support to keep your business moving forward
Managed Security
A combination of hardware, software, and training solutions which together ensure the safety and integrity of critical business information.
- Antivirus
- Spam Filters
- Employee Training
Managed Backup & Recovery
Having frequent, reliable backups for your data is a critical part of managing your IT systems. Data loss occurs through user error, hardware failure, and more recently, as a result of targeted Ransomware attacks. A good backup solution is one that works in the background, alerts you when there are issues, and is tested to make sure it's there when you need it.
- Server Backups
- Workstation Backups
- Office365 Backups
Have any Questions?
Call us Today!
1-(609)-759-0329
30 Years of Experience
Stone Technical Solutions Execution process
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Initial Consultation
It starts with a call or email. We can meet in person or remote for our initial consultation. -
Appointment & Agreement
After our meeting, you will get a Letter of Engagement which will outline in detail the scope of the agreement, its terms, and costs. -
Project execution
Our goal is to capture the areas where we can best meet your needs and ensure there are concrete deliverables to meet those needs.
Call or Text For A Free Consultation & A Free Quote